Safety is everything
We want our people and our customers returning home safely each and every night. At Konecranes there is no job so important and no service so urgent that we cannot take the time to perform our work safely and correctly.
Lifting productivity
Of course downtime is costly, but we want to make sure you get the most out of your uptime. Together with safety, improving your productivity is our primary focus.
Konecranes Service
We provide specialised maintenance services and spare parts for all types and makes of industrial cranes, hoists and port equipment—from a single piece of equipment to entire operations. Our objective is to improve the safety and productivity of our customers' operations.
600 locations worldwide
2 million annual service calls
14,000 remote connections
740,000 pieces of equipment under maintenance agreement
Our approach to crane maintenance
Lifecycle Care results in highest lifecycle value—maximising the productivity of uptime and minimising the cost of downtime.
Our crane experts apply a systematic Risk and Recommendation Method of evaluation and a consultative planning and review process to drive continuous improvement of safety and productivity.
identify risks and improvement opportunities and support compliance.
address safety and productivity issues and capitalize on improvement opportunities.
guide decision making, uncover critical issues and maximize return on investment.
Lifecycle Care
A comprehensive and systematic approach to maintenance, supported by world-class tools and processes.
Konecranes service programmes
From the first CONTACT, to our professional evaluation of the CONDITION of your equipment, to preventive maintenance and consultation services that provide optimal CARE, Konecranes will tailor a service programme to lift your business. When a mutual COMMITMENT to maintenance outsourcing or COMPLETE maintenance and material handling outsourcing is required, Konecranes has the experience and resources to help you meet your business objectives.
- Contact On-Demand Service
- Condition Inspection Program
- Care Preventive Maintenance Program
- Commitment Maintenance Program
- Complete Maintenance and Operation Program
CONTACT ON-DEMAND SERVICE
We can respond quickly when you CONTACT us for parts, breakdowns and other short-term needs.
CONDITION INSPECTION PROGRAM
If you are not ready to outsource your preventive maintenance, our CONDITION inspection program can help you comply with your local statutory inspection requirements and support your own in-house maintenance actions.
CARE PREVENTIVE MAINTENANCE PROGRAM
The foundation of Lifecycle Care is inspections and preventive maintenance. We tailor the CARE Preventive Maintenance Program to your operations and take into account crane usage, the operating environment, duty classification, manufacturer’s recommendations and local regulations.
COMMITMENT MAINTENANCE PROGRAM
If you desire the benefits of broad-scope maintenance outsourcing, our COMMITMENT maintenance program can be tailored to your requirements.
COMPLETE MAINTENANCE AND OPERATION PROGRAM
If you are interested in outsourcing your entire material handling process, including operations and maintenance, our COMPLETE maintenance and operations program may be the answer.
Crane inspections & preventive maintenance
Konecranes can provide you with compliance and preventive maintenance inspections to satisfy your local requirements. Preventive maintenance is essential to the health of your equipment. It can include visual checks and routine maintenance work, such as adjusting and lubricating, and replacement of wearing parts. Ask your Konecranes representative how TRUCONNECT® Remote Monitoring can be used to guide your maintenance decisions.
Corrective maintenance and retrofits
Inspections and preventive maintenance sometimes uncover component faults that need to be corrected. In many jurisdictions, timely repairs are required by regulation.
At times replacing a component is better than repairing it. Retrofits are a relatively easy and economical way to add current features and technologies to your existing overhead crane.
Consultation services
Sometimes a more detailed evaluation is necessary than can be performed during regular inspections and preventive maintenance. Our Consultation Services meet this need with advanced technology and trained specialists when a deeper look at your crane and its components is required.
Crane modernisations
Modernisations can provide a complete transformation of your existing crane as an alternative to replacing it. Common modernisations include replacing hoists, trolleys, operator cabs and controls to achieve increased capacity, speed, duty or load control.
Parts for all crane makes and models
It doesn’t matter who made your crane. We can provide the parts you need when you need them. If we don’t have what you need in stock, we can design and manufacture a custom part. We also have access to countless OEM drawings, allowing us to fabricate parts for equipment no longer being manufactured.
Spare Parts Contacts
Select a country to see the contact information of the closest spare part distribution center.
Out of Hours: +44 (0) 771 7344915 Email: ukparts.sales@konecranes.com
Out of Hours: +44 (0) 771 7344915 Email: ukparts.sales@konecranes.com
Truconnect® remote service
Technology has revolutionised the way we capture, share and consume information. TRUCONNECT brings the benefits of the Industrial Internet to material handing by connecting data, machines and people.
